Privacy Policy - Argelato Europe GmbH

The following Privacy Policy applies to the use of the website www.argelato.eu (hereinafter referred to as the “Website”). We attach great importance to data protection. The collection and processing of your personal data are carried out in compliance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR). We collect and process your personal data in order to provide you with the above-mentioned portal. This Privacy Policy explains how and for what purpose your data is collected and used, and what choices you have in relation to your personal data. By using this Website, you consent to the collection, use, and transfer of your data in accordance with this Privacy Policy.

1. Responsible Entity

The Responsible Entity for the collection, processing, and use of your personal data within the meaning of the GDPR is: Argelato Europe GmbH Holterkamp 12, D-40880 Ratingen Phone: +49 (0) 2102-5576900 Email: [email protected] If you wish to object to the collection, processing, or use of your data by us in accordance with this Privacy Policy, either in whole or in part, you may submit your objection to the responsible entity listed above. You may save and print this Privacy Policy at any time.

2. General Use of the Website

2.1 Access Data

We collect information about you when you use this Website. We automatically record information about your usage behavior and your interaction with us, and we register data relating to your computer or mobile device. We collect, store, and use data relating to every access to our online offering (so-called server log files). Access data includes the name and URL of the retrieved file, the date and time of access, the amount of data transferred, a message indicating successful retrieval (HTTP response code), browser type and browser version, operating system, referrer URL (i.e., the previously visited page), IP address, and the requesting provider.

We use these log data without assigning them to your person or creating other profiles, for statistical evaluations for the purposes of operating, securing, and optimizing our online offering, as well as for the anonymous recording of the number of visitors to our Website (traffic), the scope and type of use of our Website and services, and for billing purposes in order to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze data traffic, identify and rectify errors, and improve our services. We reserve the right to subsequently review log data if there are concrete indications giving rise to a justified suspicion of unlawful use. We store IP addresses in the log files for a limited period if this is necessary for security purposes or required for the provision or billing of a service, for example when you use one of our offerings. After the ordering process has been terminated or after payment has been received, the IP address will be deleted if it is no longer required for security purposes. IP addresses are also stored if we have a specific suspicion of a criminal offense in connection with the use of our Website. In addition, as part of your account, we store the date of your last visit (e.g., upon registration, login, clicking links, etc.).

2.2 Email Contact

If you contact us (e.g., via a contact form or by email), we store your details for the purpose of processing your inquiry and in case follow-up questions arise. We only store and use additional personal data if you have given your consent or if this is legally permitted without specific consent.

2.3 Legal Basis and Data Retention Period

The legal basis for data processing under the above sections is Article 6(1)(f) GDPR. Our legitimate interests in processing the data include, in particular, ensuring the operation and security of the Website, analyzing how visitors use the Website, and simplifying the use of the Website. Unless otherwise specifically stated, we store personal data only for as long as is necessary to fulfill the purposes pursued.

3. Your Rights as a Data Subject

Under the applicable laws, you have various rights with regard to your personal data. If you wish to exercise these rights, please submit your request by email or by post, clearly identifying yourself, to the address specified in Section 1. Below you will find an overview of your rights.

3.1 Right to Confirmation and Access

You have the right at any time to obtain confirmation from us as to whether personal data concerning you are being processed. If this is the case, you have the right to receive free information about the personal data stored about you, along with a copy of this data. Furthermore, you have the right to obtain the following information:

The purposes of the processing;
The categories of personal data that are being processed;
The recipients or categories of recipients to whom the personal data have been disclosed or will be disclosed, in particular recipients in third countries or international organizations;
If possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine that duration;
The existence of a right to rectification or erasure of personal data concerning you, or to restriction of processing by the controller, or a right to object to such processing;
The existence of a right to lodge a complaint with a supervisory authority;
If the personal data are not collected from you, any available information as to their source;
The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.

If personal data are transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR in connection with the transfer.

3.2 Right to Rectification

You have the right to request the immediate rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

3.3 Right to Erasure (“Right to Be Forgotten”)

You have the right to request that personal data concerning you be erased without undue delay, and we are obliged to erase personal data without undue delay if one of the following grounds applies:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
You withdraw your consent on which the processing is based pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal basis for the processing;
You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR;
The personal data have been unlawfully processed;
The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which we are subject;
The personal data have been collected in relation to the offer of information society services pursuant to Article 8(1) GDPR.

Where we have made the personal data public and are obliged to erase them, we shall take reasonable steps, including technical measures, taking into account available technology and the cost of implementation, to inform controllers who are processing the personal data that you have requested the erasure by such controllers of any links to, or copies or replications of, those personal data.

3.4 Right to Restriction of Processing

You have the right to request the restriction of processing from us if one of the following conditions applies:

You contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data;
The processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of their use;
We no longer need the personal data for the purposes of the processing, but you require the data for the establishment, exercise, or defense of legal claims; or
You have objected to processing pursuant to Article 21(1) GDPR, pending the verification of whether our legitimate grounds override yours.

3.5 Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from us, provided that:

The processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, or on a contract pursuant to Article 6(1)(b) GDPR; and
The processing is carried out by automated means.

When exercising your right to data portability pursuant to paragraph 1, you also have the right to have the personal data transmitted directly from us to another controller, where technically feasible.

3.6 Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

Where personal data are processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing.

You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.

3.7 Automated Decision-Making, Including Profiling

You have the right not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning you or similarly significantly affects you.

3.8 Right to Withdraw Consent Under Data Protection Law

You have the right to withdraw your consent to the processing of personal data at any time.

3.9 Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement, if you believe that the processing of personal data concerning you is unlawful.

4. Data Security

We make every effort to ensure the security of your data within the framework of the applicable data protection laws and the available technical possibilities.

Your personal data are transmitted to us in encrypted form. This applies to your orders as well as to customer logins. We use the SSL (Secure Socket Layer) encryption system; however, we point out that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

To protect your data, we maintain technical and organizational security measures, which are regularly adapted to the current state of the art.

We also do not guarantee that our services will be available at all times; disruptions, interruptions, or outages cannot be excluded. The servers used by us are regularly and carefully backed up.

5. Automated Decision-Making

No automated decision-making based on the personal data collected takes place.

6. Disclosure of Data to Third Parties; No Transfer of Data to Non-EU Countries

As a rule, we use your personal data only within our company.

If and to the extent that we involve third parties in the performance of contracts (e.g., logistics service providers), such parties will receive personal data only to the extent that the transfer is necessary for the respective service.

In the event that we outsource certain parts of data processing (“processing on behalf”), we contractually obligate processors to use personal data solely in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.

No transfer of data to entities or individuals outside the EU takes place, nor is such a transfer planned.

7. Online Dispute Resolution

The European Commission has established an online platform for the online resolution of disputes (“ODR platform”) between businesses and consumers. The ODR platform can be accessed at https://ec.europa.eu/consumers/odr/ .

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